If you are trying to install Photoshop CC, you may encounter the following error: “Unable to install — error code: 0xc0000022”. This may happen for a number of reasons, but the most common is that the Visual C++ Runtime is not properly installed. For those who have upgraded to Photoshop CC, this means that a mismatch between the 32-bit version of the runtime and the 64-bit version has been discovered and the 32-bit version has been disabled. Photoshop CC will continue to function as usual, but will not be able to run the 32-bit version.
Photoshop is a very powerful image manipulating software that is loved by millions of users around the world. However, like all powerful programs, it can also encounter problems. Today we will be discussing a very common one, that being the installation of Photoshop CC failed error.RECOMMENDED: Click here to fix Windows errors and optimize system performance.
Adobe Photoshop is one of the most popular and professional image editing programs used by leading companies in the industry. All Adobe applications are now available in Adobe Creative Cloud. You must purchase Adobe Creative Cloud to access all Adobe services, such as Photoshop, Lightroom, etc.
Now the problem is that Adobe Photoshop users are experiencing serious problems with Windows 10. Many Windows users reported this problem after the release of the new update.
- What causes the Photoshop CC installation to fail?
- How do I fix Photoshop CC installation problem?
- July 2021 Update:
- frequently asked questions
What causes the Photoshop CC installation to fail?
This problem has been reported by many users and usually occurs during the installation phase. The most common causes are incompatibility issues, corrupted installation files, or a third-party application blocking the program’s installation.
Before proceeding with the following solution, make sure that you have downloaded Adobe Photoshop from the official website and that your system meets the minimum hardware and software requirements.
How do I fix Photoshop CC installation problem?
July 2021 Update:
We now recommend that you use this tool to fix the error. Moreover, this utility repairs common computer errors, protects you from file loss, malware and hardware malfunctions, and optimizes your PC for maximum performance. With this program you can quickly solve PC problems and prevent further problems:
- Step 1: Download the PC recovery and optimization tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
- Step Two: Click Start Scan to detect problems in the Windows registry that may be causing problems with your PC.
- Step Three: Click Repair All to fix all issues.
Turn off your computer’s firewall
- Click Start and open the Control Panel.
- Type firewall in the search box and click on Windows Firewall.
- In the left pane, click on Enable or Disable Windows Firewall.
- Under each network location you want to protect, click Disable Windows Firewall and then click OK.
Download the latest version of Photoshop
Make sure you have downloaded Adobe Photoshop from the official website before following the other troubleshooting steps.
Message: Adobe does not provide official support for downloads from third-party sources. You do so at your own risk.
Removing Creative Cloud Desktop Manager
- Download the zip file that contains the uninstaller executable.
- Unzip the Creative Cloud Uninstaller.zip file.
- Run the Creative Cloud Uninstaller.exe executable file.
- The installer will ask you to confirm that you want to uninstall the Creative Cloud desktop application.
- Check the message and click Delete.
After you delete Creative Cloud Desktop Manager, delete the following folders:
- C : > Program files (x86) > General files > AdobeOOBE
- C : > Program files (x86) > General files > AdobeAdobe > Application Manager
- C : > Program files (x86) > AdobeCreative > Cloud folder
- C : > User > (Username) > AppData > Local > Adobe > AAM UPDATER and OOBE
Go to section C : > Program > DATA > Adobe and rename the SL-STORE file to SL-STORE_OLD.
Tip: To access some of these folders, you must configure Windows Explorer to display hidden folders.
After you delete and rename the folders, restart your computer and run a clean install of Creative Cloud Desktop Manager and a clean install of Photoshop CC.
RECOMMENDED: Click here to fix Windows errors and optimize system performance.
frequently asked questions
If the installation fails, make sure that no other applications or system updates are running in the background while you are installing the Creative Cloud desktop application. Another option is to restart your computer before installing the Creative Cloud desktop application.
If the application still does not install, try to uninstall the Creative Cloud desktop application completely with the uninstaller. Double-click the Creative Cloud uninstaller. When prompted, click Delete. Then reinstall the Creative Cloud application from the Creative Cloud website.
- Make sure you are using the latest version of Photoshop.
- Make sure your graphics card is compatible with Photoshop.
- Update the graphics driver.
- Check the level of the cover.
- Change the Advanced Drawing Mode settings to Basic.
- Restart your computer and open the Creative Cloud desktop application.
- Reinstall the Creative Cloud desktop application.
- Delete the OOBE folder and restart the Creative Cloud desktop application.
Frequently Asked Questions
Why does it say Installation failed on Photoshop?
This is because the installer is unable to install the product.
How do I fix Creative Cloud Installation failed?
If you have tried the following and still cannot install Creative Cloud, please contact Creative Cloud support.
Why is Creative Cloud not installing?
Creative Cloud is not installing because you don’t have enough disk space. Please make sure you have at least 30 GB of free disk space.
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